999bg Terms & Conditions

By accessing or using the 999bg platform in any capacity — including browsing the website, registering an account, making a deposit, or placing a bet — you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety. These terms govern all use of the 999bg platform including its website, mobile browser interface, and any future applications or tools offered under the 999bg brand.

These Terms & Conditions should be read alongside the 999bg Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 999bg. In the event of any inconsistency between these documents, these Terms & Conditions shall prevail unless expressly stated otherwise.

To register and use the 999bg platform, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your continued use of the platform:

• You must be at least 21 years of age. 999bg is strictly an adults-only platform and does not permit access to persons under the age of 21 under any circumstances.
• You must be registering for personal use only and not on behalf of any third party.
• You must provide accurate, current, and complete registration information. Providing false information — including a false name, mobile number, or date of birth — constitutes a material breach of these terms and may result in immediate account termination and forfeiture of any balance.
• You must not already hold an existing active 999bg account. Each individual may hold only one account at any time.
• You must not be subject to any self-exclusion, cooling-off, or account restriction that prohibits you from gambling.

999bg reserves the right to request identity verification documents at any stage to confirm eligibility. Where verification cannot be completed to 999bg's satisfaction, the platform reserves the right to suspend or close the account and withhold any pending withdrawal until the matter is resolved.

Account registration requires a valid Bangladesh mobile number, which will serve as your account username, and a password of your choosing. By completing registration, you accept sole responsibility for maintaining the confidentiality of your login credentials and for all activity conducted through your account. The following rules apply to all registered accounts:

• You must not share your account login credentials with any other person. 999bg will not be liable for any losses arising from unauthorised access resulting from your failure to keep your credentials secure.
• You must notify 999bg support immediately via live chat if you believe your account has been accessed by an unauthorised party.
• You may not transfer, sell, or otherwise assign your account or any credits, winnings, or bonuses within it to another person.
• 999bg reserves the right to close duplicate accounts, remove any balances accrued in duplicate accounts, and restrict the original account where duplicate registration has been detected.

All account information must be kept current. If your mobile number or other registered details change, you must update your account promptly. 999bg is not responsible for communications or payments sent to outdated contact details held on your account record.

999bg accepts deposits and processes withdrawal requests via the following payment methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The following terms govern all financial transactions on the platform:

• The minimum deposit amount is ৳200. 999bg does not impose a standard maximum deposit limit, but reserves the right to set account-level limits where deemed necessary for responsible gaming or fraud prevention purposes.
• Deposits made via bKash, Nagad, Rocket, and Upay are processed instantly and credited to your 999bg account balance immediately upon confirmation of the mobile money transfer.
• Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit. Processing times vary by payment method; mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically completed within 24 hours of approval.
• 999bg reserves the right to request additional identity verification before processing a withdrawal where the request triggers fraud prevention or KYC thresholds. Failure to provide requested verification documents within a reasonable period may result in the withdrawal request being cancelled.
• All funds deposited to 999bg must be used for gambling purposes. Deposits made and immediately withdrawn without any wagering activity may be treated as potential money laundering and reported to the relevant authorities.

999bg does not charge transaction fees on deposits. Withdrawal fees, if any, are disclosed at the time of the withdrawal request and reflect the fee structure of the relevant payment provider, not a charge imposed by 999bg. All transaction amounts are denominated in Bangladeshi Taka (BDT).

999bg offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, free spin packages, and VIP programme rewards. All bonuses are subject to the following general terms, in addition to any specific terms stated in individual promotion pages:

• Bonuses are credited to your account balance upon meeting the qualifying deposit or action requirement. Bonus funds are separate from real money funds and must meet the applicable wagering requirement before they can be withdrawn.
• Wagering requirements specify the number of times the bonus amount (and in some cases the qualifying deposit) must be wagered before a withdrawal can be requested. The applicable rollover multiplier is stated in each promotion's specific terms.
• Bonuses are only available to players who have made a qualifying deposit using their own registered payment method. Bonuses funded by deposits made via a third party's payment method or from a payment account not registered in the player's name are void.
• 999bg reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. Any bonus that has already been claimed and is subject to ongoing wagering will be honoured provided the claiming conditions were met legitimately.

Bonus abuse — including but not limited to creating multiple accounts to claim the same promotion, using third-party funds to meet deposit requirements, or systematic exploitation of bonus terms — will result in forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.

999bg is committed to promoting safe and responsible gambling. The platform provides a range of tools to help players manage their gambling activity. Use of these tools is voluntary, and 999bg encourages all players to consider their use. The following responsible gaming features are available to all registered account holders:

• Deposit limits: players may set daily, weekly, or monthly deposit limits on their account. Once set, a limit cannot be increased until the relevant period has elapsed. Limit reductions take effect immediately.
• Session time reminders: players may set session duration alerts that remind them how long they have been playing during a single login session.
• Self-exclusion: players who wish to take a break from gambling may request a self-exclusion period of between 30 days and 12 months, or a permanent self-exclusion. Self-exclusion requests must be submitted via live chat support and take effect within 24 hours of confirmation.
• Account closure: players who wish to permanently close their 999bg account may contact support at any time. Pending withdrawal requests will be processed prior to closure provided all verification requirements have been met.

The following conduct is strictly prohibited on the 999bg platform. Engaging in any of the following activities will result in immediate account suspension, forfeiture of all balances and bonuses, and may be reported to the relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the platform, place bets, or gain an unfair advantage over other players or the platform itself.
• Registering more than one account, or registering on behalf of a third party, or allowing a third party to use your account.
• Depositing funds obtained through illegal means, or using the platform for any money laundering, fraud, or financial crime purpose.
• Exploiting technical errors, software bugs, or system glitches to gain credits or winnings that would not have been generated under normal operating conditions. Any winnings obtained through exploitation of errors are void and will be deducted from the account balance.
• Engaging in collusion with other players to manipulate game outcomes, tournament results, or to systematically exploit bonus terms across multiple accounts.

999bg employs automated monitoring systems and manual review processes to detect prohibited conduct. Where prohibited conduct is confirmed, 999bg reserves the right to take immediate action including account suspension, balance forfeiture, and referral to law enforcement agencies where applicable.

All content on the 999bg platform — including but not limited to software, text, graphics, logos, images, game titles, and interface design — is the property of 999bg or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any platform content without the prior written consent of 999bg. Unauthorised use of 999bg intellectual property will result in immediate account termination and may expose the user to civil and criminal liability.

To the fullest extent permitted by applicable law, 999bg shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including loss of data, loss of profits, or loss of goodwill, even if 999bg has been advised of the possibility of such damages. 999bg's total aggregate liability to any player in respect of any claim arising from these terms or the use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

999bg does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance, technical failures, or events beyond 999bg's reasonable control may result in temporary platform unavailability. 999bg will use commercially reasonable efforts to restore service promptly but accepts no liability for losses incurred during any period of unavailability.

999bg collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. 999bg uses industry-standard SSL encryption to protect all data transmissions between your device and the platform servers. Personal data is not sold to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law or necessary to prevent fraud. Full details of how 999bg handles your data are set out in the Privacy Policy, which you are encouraged to read.

999bg reserves the right to amend these Terms & Conditions at any time. Where material changes are made, 999bg will endeavour to provide notice to registered players via the platform or by direct communication to the registered mobile number where practicable. Continued use of the platform following the publication of revised terms constitutes acceptance of those terms. It is your responsibility to review these Terms & Conditions periodically. The date at the top of this page reflects the most recent update.

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these terms or the use of the 999bg platform shall first be referred to the 999bg customer support team for informal resolution. If a dispute cannot be resolved informally within 30 days of being raised with support, the matter may be escalated through applicable formal channels. 999bg is committed to fair and transparent dispute resolution and will engage constructively with all player complaints raised in good faith.

If you have any questions about these Terms & Conditions, wish to raise a dispute, or need assistance with your account, please contact the 999bg support team via live chat, available 24 hours a day, 7 days a week. You may also reach us by email at [email protected] — please note that email is displayed as plain text and is not a clickable link.

Support email: [email protected] (plain text only — not a clickable link). Live chat is the fastest way to reach our team and is available at all times including during peak BPL season periods.